COMMUNICATION TECHNOLOGIES

Ask any Businessman How important Communication is to their business? He would say it’s as important as money is. Communication enables interaction between Human beings. It enables interaction between different Businesses. All the deals, transactions and Mergers and Acquisitions are possible because of communication between these firms. So this shows how important Communication is today but one should never forget the technology involved in communication these days. Communication has become quick and effective now because of the assistance of modern day technology.

Today we use different types of communication technology ranging from telephones to Cell phones. Even in cell phones we are finding new features almost every two months which makes communication even better. We got the latest technology to supplement or replace the face-to-face communication.

Let’s have a look at some of the technology developed over the last two decades.

Telephones: Telephones have made communication really easy. Person at one end of the city can interact with another person with ease. Telephones also have got facility of calling people living overseas i.e., ISD facility which allows an American Broker to speak to his client staying in London. These days the call charges have drastically reduced that calls are easily affordable. We have portable cordless telephones these days.

Fax: Fax is a telecommunications technology used to transfer copies of documents, especially using affordable devices operating over the telephone network. A "fax machine" usually consists of an image scanner, a modem and an inkjet, thermal or laser printer combined into a single pack. The scanner converts the content printed on a physical document into a digital image, the modem sends the image data over a phone line to another device, and the printer at the far end produces a copy of the transmitted document.

Cell Phones: A mobile telephone or cellular telephone is a long-range, portable electronic device used for mobile communication. In addition to the standard voice function of a telephone, current mobile phones can support many additional services such as SMS for text messaging, email, packet switching for access to the internet, and MMS for sending and receiving photos and video. These days mobiles even have got Blue Tooth facilities for easy wireless transfer of files.

Computers: Desktop PC’s are used for sending emails and for instant messaging using the Internet. Internet is also used for communicating through Blogs. In computer we can also type documents using Microsoft Word software, give presentations using Powerpoint. There are different types of computers now. Gone are the days when people relied on Desktops. Now we have a wide range of portable computers available at affordable prices i.e., laptops. These have got Bluetooth devices for easy wireless transfer of files and also WI-FI connectivity, a way of connecting to the internet without wired connection. An advanced version of the computer is PDA (Personal Digital Assistance), which is sort of a palm top computer, easy to handle. PDA also allows the user to make calls and send sms using it, thus combining the features of a cell phone and a computer.

The role of technology in customer-company interactions and the number of technology-based products and services have been growing rapidly. There is the emergence of new technologies which is either more direct, more immediate and more like face-to-face communication. E-mail or Cell phones, there has indeed been a great revolution in communication from which Businesses have benefited.

LINKS:
1. www.wikipedia.org